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International work integrated learning (iWIL) placements for university students are widely promoted within universities. However, they cannot be offered and sustained without a great deal of time and effort; most commonly the responsibility of an assigned university facilitator. Preparation and support are essential for a positive student experience and iWIL outcome. However, not all experiences and outcomes are positive, or predictable.

Personal vignettes of university iWIL facilitators are used to create a collaborative autoethnography (CAE) of experiences and outcomes where placements have been affected by unexpected or unprecedented “critical incidents” and the impact incurred on these academics. The vignettes are analyzed according to the Pitard (2016) six-step structural analysis model.

Analysis of the vignettes identifies a resulting workload cost, emotional labor and effect on staff wellbeing. Due to the responsibility and expectations of the position, these incidents placed the university iWIL facilitator in a position of vulnerability, stress, added workload and emotional labor that cannot be compared to other academic teaching roles.

It is intended through the use of “real life” stories presented in the vignettes, to elicit consideration and recognition of the role of the iWIL facilitator when dealing with “the negatives” and “bring to light” management and support strategies needed.

Research is scant on iWIL supervisor experience and management of “critical incidents”, therefore this paper adds to the literature in an area previously overlooked.

Delinquency as well as juvenile recidivism cuts across all nations in the world with its negative consequences on individuals, social and economic phases of life. Despite various interventions, strategies, the rate of recidivism has been on the increase. This calls for concern and a need to find a solution to the menace. The purpose of this paper is to investigate the nexus between early release of inmates and juvenile recidivism using Barnawa Borstal Training Institute, Kaduna, as case study and to identify other pre-disposing factors that contribute to juvenile recidivism in the society.

The study adopted a survey research design and used the questionnaire as the main instrument of data collection. The sample for the study consisted of 210 juvenile inmates from the Institute. Simple percentile and frequency distribution were used to analyze the data collected from the juvenile, while χ² was used to test the only hypothesis formulated for the study. The χ² result ( χ c 2 =1.409; df=3; α level=0.05; χ t 2 =7.815) showed that there is no significant relationship between early release and juvenile recidivism, and rather lack of proper reformation, stigmatization and lack of parental care are some of the important factors causing juvenile recidivism in Nigeria.

Based on the findings, it was recommended that government should, through the Borstal homes all over the country, ensure proper and adequate rehabilitation of inmates and provide adequate public enlightment for the safe and total re-absorption of inmates without stigmatization.

The major limitation of the work is the fact that the Borstal Institute in Kaduna has only male inmates, so there is no opportunity to consider the effect of gender on juvenile recidivism.

The practical implications is that the result of this study can be added to the field of criminal justice in Nigeria. The result also bring to the fore the fact that rehabilitation and success rate of re-integration of juvenile delinquents back into the society is everybody’s business.

The social implication of the study is that the study will go a long way in assisting policy makers in government and the prison authority to design and implement policies that will bring about proper reformation and rehabilitation of inmates.

The research was carried out among juvenile delinquents, some of who have been in and out of the Borstal home many times. So the researchers were able to collect first-hand information from the delinquents that serve as the respondents for this research. Moreover, the research setting was located in the northern part of Nigeria, whereas some of the earlier studies were carried out in the southern part of the country.

The chapter centres on a practitioners' experience of supporting children affected by maternal imprisonment for over a decade in Liverpool, Merseyside in the United Kingdom.

Using the data derived from my PhD ‘Bubbles, Brick Walls and Connectivity’, I offer ‘whole families’ experiences of support systems including their experience of statutory services, nonstatutory services, family and friends and ‘Good Practice’ suggestions are proffered.

Consideration is given to what support can look like, the successes and the challenges. Attention is paid to how to help children who have contact with their mothers and how this help might differ to children for whom contact has been severed.

The chapter also focusses on supporting children and families post release and the challenges of engaging the mother in the service. Stories which highlight how the mother/child relationship can become fragmented/disrupted, either prior to or owing to imprisonment, are shared.

This chapter relates the story of the author’s career from student library assistant to professional librarian in academic libraries.

The author’s experiences as told in this chapter connect the turbulence of the 1960s and 1970s with her career choices and her perspective on librarianship.

The chapter emphasizes the importance of the civil rights movement in the mid-20th century on shaping personal and professional world views. It also addresses the role of mentors and the importance of facing challenges.

Purpose – This chapter focuses on notions of community as related to the discourse around “community living” for people with labels of developmental disabilities, especially as they emerged during and after deinstitutionalization. Following Foucault, this chapter asks whether institutionalization and community living should be conceived of as two separate epochs or as governed by similar logic. The second focus of the chapter is in the ways notions of “community” were evoked by various stakeholders such as parents of children with labels of mental retardation, professionals in the field of developmental disability, and those of formerly institutionalized peoples themselves.

Methodology/approach – This chapter employs the methodological aspects of the work of Michel Foucault and constructs a genealogy of notions of community in relation to deinstitutionalization and the field of developmental disabilities.

Findings – “Community” has been discursively produced in several forms: as a binary opposite of “institution,” as a set of human relationships, and as a paradigm shift in relation to the way developmental disabilities should be conceptualized. It remains unclear whether we have truly moved from an institutional model to a “community-based” model for those with developmental disabilities.

Originality/value of the chapter – Reconceptualizing deinstitutionalization and community living as discursive formations aids in the understanding of the difference between abolition of institutionalization as a mindset and other formulations of the concept of “community” in the field of developmental disabilities.

The purpose of this paper is to understand the relationship of consumers’ engagement on social networking sites (SNSs) and their brand attachment behavior in the presence of a mediator, brand communication. Further, this mediation has been studied with presence of emojis as one of the significant moderator.

Following a descriptive research design, an empirical investigation was carried out by approaching 252 respondents from India to collect data through online survey forms as well as physical questionnaires. The research instrument was developed using a five-point Likert-type scale and items for the constructs in study were taken after literature review. The SPSS 22.0, AMOS 24.0 and Process (Prof A. Hayes) and Daniel Soper’s statistical tool called “Interaction” for moderation graph were employed for data examination and hypothesis analysis.

It was found that brand communication mediated the relationship between consumer engagement on SNSs and brand attachment significantly. The availability of emojis for a company during a conversation or in digital ad campaigns on SNSs acts as a mediating moderator and its impact on consumers’ brand attachment behavior is very strong through brand communication.

The study is original in the sense it provides insights into understanding consumer brand attachment behavior on SNSs.

The purpose of this paper is to provide insight into how a constellation of actors seek to define, shape, and reinvent the notion of organizational control at the confluence of social media (SM) and corporate reputational risk.

Following the approach suggested by Janesick (1998) and Denzin and Lincoln (1998), the authors undertook an in-depth qualitative analysis of a large number of data sources including interviews, best-selling books by renowned SM specialists, relevant press articles drawn from a Factiva search, and documents published by the Big Four firms and professional accounting institutes in Canada on how organizations should use SM to protect their reputational capital.

Four competing SM reputational risk control perspectives inductively emerged from the analysis: the Beyond Control frame, the Subveillance frame, the De-territorialization frame, and the Re-territorialization frame, with large accounting firms and professional accounting institutes especially promoting the latter.

The control literature has been criticized by many scholars as being in urgent need of updating. By inductively theorizing four original control frames in the SM arena, the research aims to move management control research in new directions.

This paper aims to investigate how consumers’ satisfaction and commitment towards hotel brands can be impacted by the consumers’ prevailing brand relationship norms.

Data were collected through experimental design and analysed using MANCOVA, structural equation modelling and Preacher and Hayes’ (2008) techniques.

The study findings indicate that the egoistic norms positively impact brand attachment styles/orientations, and the attachment orientations in turn negatively impact hotel brand satisfaction and commitment through the mediation of brand trust. Findings also reveal that altruistic norms have no significant impact on the attachment styles, but altruism impacts brand trust positively, which in turn positively impacts satisfaction and commitment.

This research adds value by examining how different consumer–brand association norms differently impact final brand satisfaction and commitment outcomes through creating healthy versus detrimental consumer–brand attachments.